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Meet the Team

Heather Upton

Team Owner

Since joining the real estate business in 2003 I have been instrumental in developing and growing successful business models for real estate agents and teams in the Metro Indy area.

Over the last 14 years I have held every position in the residential real estate sales business that include: Agent Development Trainer, Buyers Agent, Client Care/Relationship Manager, Director of Marketing, Listing Specialist, Operations Manager, REO Specialist and Showing Assistant and now CEO/Team owner of The Real Estate Pros.

I always strive to deliver outstanding results for our clients, pushing myself and my team to continually raise the bar. As your Director of Marketing it’s my goal to expose your home to every ready, willing and able buyer in the market place. By thinking outside the box and embracing non-traditional ways of marketing we reach more buyers, resulting in more offers and higher sale prices for our listing clients.

Through our commitment to excellent client service, going above and beyond and doing whatever it takes to produce a WIN WIN, we create clients for life. We value our client’s loyalty by recognizing and rewarding them for many years after the sale.

I live in Pendleton with my husband Jeff. Together we have three sons (Robby-22, Garrett-19, Luke-16), two of which are proud United States Marines. I have a passion for making a difference in my community and in the lives of others. I am an advocate for animal rescue and underprivileged children.

I love to teach, learn and be challenged, to grow personally and professionally. Outside of real estate I enjoy fitness, staying active and leading a life of wellness.

Meet The Real Estate Pros of Keller Williams

Hilary Cabiness

Director of Sales, Listing Specialist

Hilary is committed to providing exceptional client service and helping you sell your home. Whether you are a first-time home seller or a seasoned investor she is here to help you achieve your real estate goals. Just as every person is unique, every home is unique and it is her priority to market and sell your home!

Michelle Frazier

Listing Specialist

Michelle Frazier is the Listing Specialist for The Real Estate Pros of Keller Williams Realty. Michelle grew up in Madison County and has been serving Buyers and Sellers for over 13 years as a REALTOR®. She is passionate about going above and beyond her clients expectations so that they can experience the joy of selling a home a moving on to the next adventure life has in store for them.

Rich Beckham

Buyer’s Specialist

“I’m a people person” says Beckham, “and get a great deal of satisfaction in helping people. As a REALTOR®, I get to help them through the process of buying their dream home. I couldn’t be more excited to join The Real Estate Pros of Keller Williams and help make dreams come true!” Rich has one young son and enjoys recreational golf and working out in his spare time.

Kenneth Woods

Buyer’s Specialist

Kenneth will do everything in his power to make the home buying process as easy and stress-free as possible. He works tirelessly to find the perfect home for his clients. He and the team will ensure that the client expectations have not only been met, but exceeded.

Kurstin Griffin

Buyer’s Specialist

Kurstin's goal as a Buyer’s Specialist is to find you the home in which you will be thrilled to make your memories. With the support and assistance from her team, your buying experience will be top notch and stress free! We all pride ourselves on delivering jaw-dropping client service every step of the way.

Heather Surber

Client Care Coordinator, Licensed Agent

Heather assists our sellers and the listing team with document preparation, coordinating with vendors and gets your home live on the MLS. She initiates and monitors communication between all parties of the listing and assists with the active marketing of your home. She’s all about you and your needs - Client Care is her #1!

Adrian Renner

Transaction Coordinator, Licensed Agent

Adrian’s primary focus is to keep your transaction running smoothly. She handles communications with the title companies, lenders & agents, keeping you informed every step of the way. She also ensures all the necessary paperwork is completed to get you to the closing appointment for your home sale.

Mandee Sears

Director of Operations/Administration, Licensed Agent

Mandee uses her experience and knowledge to ensure our clients become raving fans. She assists both the client care team and the agents in anyway needed during the transaction to keep you informed and things moving along smoothly. She's our fail-safe. Ensuring our clients are well cared for is her specialty.

Get in Touch


If you are curious to hear more about us and what we can offer, don't hesitate to get in touch. We try to take care of all of the detailed and long processes and making home buying or selling super easy! Send us your brief and learn how we work.

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